FAQ

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  • Q. How long will it take to get a reply after we send you an inquiry?

    We will reply to you within 12 hours after receiving the inquiry on weekdays.

  • Q. Are you a direct manufacturer or a trading company?

    We are a factory.

  • Q. What products can you provide?

    We mainly produce various copper valves, copper pipe fittings, and various plumbing accessories, and can make customized products according to customer needs.

  • Q. What are the main application areas of your products?

    Our products cover the oil and gas industry, chemical industry, power industry, water treatment industry, food and pharmaceutical industry, shipbuilding and marine engineering, HVAC systems, industrial manufacturing, etc.

  • Q. Can you make customized products?

    Yes, we mainly make customized products. We develop and produce products according to the drawings or samples provided by customers.

  • Q. Do you produce standard parts?

    Yes, in addition to customized products, we are currently producing a variety of standard parts. In the valve industry, we strictly produce by relevant international and domestic standards.

    For example, we produce valve standard parts that meet GB (national standard), ANSI (American national standard), DIN (German standard), and other standards.

    For standard parts of common products such as gate valves, stop valves, ball valves, etc., we have mature production lines and quality control systems to ensure their quality and performance.

    Our production process has been carefully designed and optimized to ensure that the standard parts produced can meet or even exceed the requirements of relevant standards in terms of dimensional accuracy, material quality, sealing performance, etc.

  • Q. What is your company's production capacity?

    Our company is equipped with advanced production equipment and automated production lines, which can achieve efficient mass production. At present, our monthly output has reached 100,000 valve products and 700,000 insert products, and we can flexibly adjust production plans according to market demand to meet orders of different sizes.

  • Q. How many employees does your company have, and how many of them are technicians?

    The company currently has more than 100 employees, including more than 20 professional technicians.

  • Q. How does your company ensure product quality?

    Only cooperate with high-quality suppliers that have been strictly screened and audited to ensure that the quality of raw materials meets high standards.
    Each batch of raw materials is strictly inspected and tested, including chemical composition analysis, physical property testing, etc., and unqualified raw materials are resolutely not put into production.
    We will have corresponding inspections after each process. For the final finished products, we will do inspection according to customer requirements and international standards.

  • Q. What is the payment method?

    When quoting, we will confirm the transaction method with you, FOB, CIF, CNF, or other methods. For mass production, we usually pay a 30% advance payment and then pay the balance upon seeing the bill of lading. Most of our payment methods are T/T, of course, L/C is also acceptable.

  • Q. How are the goods delivered to customers?

    We usually ship by sea.

  • Q. Where do you mainly export your goods?

    Our products are mainly exported to more than ten countries including Germany, Russia, Spain, Peru, Brazil, Argentina, Colombia, etc.

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